Jordan rises in global government technology rankings
According to the Ministry of Digital Economy and Entrepreneurship, this improvement reflects sustained national efforts to advance digital government transformation, expand online services, and enhance institutional digital maturity. These initiatives, aligned with the National Council for Future Technology and the Economic Modernisation Vision, have strengthened public sector efficiency and improved the citizen experience in accessing government services.
Jordan’s overall score reached 0.914 in 2025, up from 0.829 in 2022, exceeding both the global average of 0.589 and the West Asia and North Africa regional average of 0.590. The country also made notable gains across all four core dimensions of the index.
In the core government systems indicator, Jordan climbed to 31st globally from 40th, maintaining fourth place in the Arab world. For public service delivery, the Kingdom advanced from 42nd globally to 26th, while retaining fifth place regionally. This dimension evaluates citizen-facing digital portals, online forms, and integrated digital payment capabilities that enable transactions without in-person visits.
Jordan also improved in the government technology enablers indicator, which measures digital strategies, regulatory and institutional frameworks, innovation programs, and digital skills development. The Kingdom moved from 34th to 29th globally and from fifth to fourth in the Arab region, demonstrating broad-based progress across all areas assessed.
Digital specialist Bayan Khaled highlighted that the results reflect Jordan’s shift toward a more coordinated and mature digital government model, embedding technology in policy design and service delivery rather than using it as a standalone tool. Economic expert Yousef Suboh noted that the higher ranking is likely to boost investment by reducing administrative burdens and fostering a more transparent environment.
The Government Technology Maturity Index, issued roughly every two years, assesses the extent of digital transformation in governments and their ability to leverage technology for public service delivery. The 2025 methodology combines self-reported survey data from 158 countries with publicly available information for the remaining 39 countries.
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